FOR SALES INQUIRY
sales@ud3logic.com
FOR HR INQUIRY
hr@ud3logic.com
FOR SALES INQUIRY
sales@ud3logic.com
FOR HR INQUIRY
hr@ud3logic.com
A CRM should make your sales and service teams faster, not slower. We build custom CRMs and customise Salesforce, Zoho and HubSpot, with pipelines, automation, WhatsApp and email integration designed around your process.
Leads arrive from your website, ads, WhatsApp, phone calls and events. Without a CRM that fits your process, they get forgotten, follow-ups are missed and managers have no clear view of the pipeline. The cost is lost revenue every month.
We design CRMs around your real sales stages and service workflows. Leads are captured automatically, assigned by rules, nurtured with reminders and messages, and every interaction is logged. Managers see live dashboards, and integrations keep the CRM in sync with your website, ERP and accounting software.
Stages, fields and rules that match how you sell.
Lead assignment, reminders and follow-ups.
Website, WhatsApp, email and calls in one place.
Pipeline, forecasts and team performance.
Custom CRMs and leading CRM platforms.
A CRM built from scratch for your exact process.
Custom objects, flows, Apex and Lightning components.
Configuration, custom modules and integrations.
Chat, calls and SMS logged against each contact.
Move data from spreadsheets or old CRMs cleanly.
Live reports for managers and leadership.
Whether you need a custom CRM or a better setup of an existing one, here's what we deliver.
When standard CRMs feel bloated or don't fit, we build a CRM around your pipeline, products and team, with only the features you'll actually use.
If you already use a CRM, we configure, customise and integrate it so it matches your process and your team actually uses it.
In India, the Gulf and Indonesia, customers prefer WhatsApp. We connect WhatsApp, calls, email and chat into one CRM inbox.
We extend CRMs into service: tickets, SLAs, renewals, customer health scores and self-service portals.
Manage property enquiries, site visits and bookings.
Track admissions enquiries from first contact to enrolment.
Accounts, contacts, opportunities and quotes for complex sales.
Tickets, SLAs and customer history for support teams.
Common business problems, the solution we build and the outcome it is designed to deliver.
Problem: Leads from ads and websites slip through the cracks.
Solution: Automatic lead capture and assignment.
Result: Every lead gets a timely follow-up.
Problem: Your team doesn't use the CRM you pay for.
Solution: Simplified workflows and mobile access.
Result: Higher adoption and accurate data.
Problem: Sales chats are on personal phones.
Solution: Shared WhatsApp inbox in the CRM.
Result: Conversations owned by the business.
Problem: You can't predict monthly sales.
Solution: Pipeline dashboards and forecasts.
Result: Better planning and targets.
Problem: Quotes take days to prepare.
Solution: Quote templates with product and price data.
Result: Quotes sent in minutes.
Problem: Customers leave without warning.
Solution: Health scores and renewal alerts.
Result: More renewals and repeat business.
Most engagements combine three or four practices. A digital transformation project may draw on AI, application development, cloud and security together.
Built with your sales and service teams.
We map lead sources, stages and team roles.
Custom CRM or Salesforce/Zoho/HubSpot.
Fields, pipelines, automation and permissions.
Website, WhatsApp, email, telephony and ERP.
Clean and import contacts, deals and history.
Team training and usage reviews.
Custom (Laravel/Node.js), Salesforce, Zoho, HubSpot
WhatsApp Business API, Twilio, SendGrid
Salesforce Flow, Zoho Deluge, n8n, Make
Power BI, Looker Studio, built-in dashboards
CRM cost depends on the platform, number of teams and integrations. Typical projects:
Configure Zoho, HubSpot or Salesforce for your process.
Custom pipelines, automation, reports and mobile app.
WhatsApp API, shared inbox, templates and chatbot.
Connect CRM with ERP, website, ads or accounting.
Every project is different. Book a free 30-minute call and get a clear, itemised quote with milestone-based payments.
Pick the model that fits your budget, timeline and team, and switch as the project grows.
What working with UD3 Logic looks like compared with a typical vendor.
Experienced developers, modern technology and quality assurance for faster execution with fewer surprises.
We align business goals, user needs, priorities and technical direction before development begins, so every feature has a clear purpose.
Modular, scalable foundations that support more users, new features and integrations without forcing expensive rebuilds later.
Data protection, access control, API architecture and secure development practices are treated as a core part of the product.
Clear milestones, regular reviews and honest communication keep your team aligned and remove unnecessary surprises.
We stay involved with optimisation, maintenance, enhancements and scaling so your product keeps evolving with the business.
Each case study shows the challenge, what we built and the technology behind it.
Telemedicine, clinic and lab software, patient apps and HIPAA/ABDM-aware data handling.
School ERP, LMS, online classes, fee collection and parent-teacher apps.
Online stores, marketplaces, POS integrations and loyalty programmes.
Wallets, lending, payments and investment platforms with strong security.
Fleet tracking, delivery apps, shipping portals and warehouse systems.
Hotel booking, property management, tours and restaurant ordering.
Property portals, CRM for brokers, virtual tours and rental management.
Production tracking, maintenance, IoT dashboards and oil & gas field apps.
AI drafts follow-ups, summarises calls and suggests next steps for reps.
WhatsApp, chat and social messaging are now core CRM channels.
Call and email analysis highlights deal risks automatically.
Businesses combine a core CRM with specialised tools through APIs.
With fewer third-party cookies, CRM data drives marketing targeting.
Consent tracking is required under GDPR, PDPL and India's DPDP Act.
WhatsApp is a key sales channel in India, the Gulf and Indonesia, so our CRMs log WhatsApp conversations alongside email and calls for a full customer view.
SOC 2-ready practices, HIPAA-aware handling for health data and integrations with US tools like QuickBooks.
UK GDPR-compliant data flows, Making Tax Digital-friendly finance exports and UK payroll formats.
Arabic/English interfaces, UAE PDPL-aware data handling and integrations with local banks and WPS payroll.
Arabic-first software, Hijri dates, ZATCA e-invoicing readiness and data residency planned for Saudi PDPL.
Bilingual systems for Qatar with data handling planned around Law No. 13 of 2016 and WPS salary files.
Arabic and English software for Oman that follows the Personal Data Protection Law (Royal Decree 6/2022).
Australian Privacy Principles-aware systems, GST and Single Touch Payroll-friendly reporting.
Software aligned with NZ's Privacy Act 2020 and GST reporting needs for local businesses.
Bahasa Indonesia interfaces, IDR accounting and data handling aligned with the PDP Law 27/2022.
GST-compliant invoicing, Tally exports, multi-language UI and DPDP Act 2023-aware data handling.
"What impressed us most about UD3 Logic was their ability to understand the healthcare industry rather than treating the project like a standard software development assignment. They invested time in learning how our hospital operates, the challenges faced by our staff, and the expectations of our patients before proposing solutions. This resulted in a platform that felt practical and intuitive instead of being overloaded with unnecessary features.
Another standout quality was their willingness to collaborate. They welcomed feedback throughout the project, refined features based on our evolving requirements, and consistently focused on finding the best long-term solution instead of the quickest fix. Their technical expertise, combined with clear communication and genuine commitment to our success, made the entire engagement feel like a true partnership.
Even after the primary development work was completed, they continued to provide valuable support and enhancements, which gave us confidence that the solution would continue to evolve alongside our organization."
Share a few details. A senior project lead will reply within one working day with questions, a suggested approach and a cost range.
Prefer to talk? +91 98874 87026 · sales@ud3logic.com
Detailed answers to the questions clients ask us most before starting a CRM Software Development project.
Talk to a project lead. We usually reply within one working day.
Ask a questionIf a standard CRM fits about 80% of your needs, customising it is usually faster and cheaper. A custom CRM makes sense when your process is unique, when per-user licences become expensive at scale, or when you need deep integration with your own systems. We will compare both honestly.
Yes. Leads can flow in from website forms, landing pages, Facebook and Google lead ads, property and job portals, WhatsApp and email, then be assigned by rules such as location, product or round-robin.
Yes. Using the WhatsApp Business API, conversations are logged against each contact, and you can send approved templates, reminders and follow-ups from the CRM.
Yes. We clean, de-duplicate and map your data, import contacts, companies, deals and history, and validate the results with your team.
Typical reports include pipeline value by stage, conversion rates, lead source performance, team activity, forecasts and customer service SLAs, all available on live dashboards.
Yes. Sales teams can use the CRM on phones through a responsive web app or a native mobile app, including offline notes and visit check-ins.
We keep screens simple, automate data entry where possible, involve users in design and provide training. We also review usage after launch and adjust.
A platform CRM setup can take 3–6 weeks. A custom CRM usually takes 8–14 weeks, and enterprise roll-outs across teams and regions take longer.
Yes. We audit your current setup, simplify pipelines and layouts, add automation and integrations, and train your team.
Yes. We set up automated emails, WhatsApp messages and reminders based on lead stage, activity or time since last contact.
Yes. We add AI to summarise calls and chats, draft follow-ups, score leads and answer questions about your pipeline.
Yes. We integrate CRMs with Tally, QuickBooks, Xero, Zoho Books and ERPs to sync customers, quotes and invoices.
Share your idea and get a clear plan, timeline and quote. The first call is free.